Renowned International Entertainment Group : Host / Cage Cashier / Guest Services / VIP Executive Assistant / Market Development Supervisor / Membership Operation Manager/Specialist / IT Technician / Translator / Interpreter / Tea Artist
Provding guest services;
Assist customers to buy chips and exchange cash;
When the guest need food, assist them or notify the F&B attendant;
Assist the guest to do room renting and car arrangement, and report to the operation manager/director promptly.
Has a neat and positive appearance, proactive and be radiant with smiles;
Candidates with experience in casino are preferred
Excellent communication ability;
Fluent in speaking of Cantonese and Mandarin, and general in English.
Shift work is required;
2. Cage Cashier
Exchanging chips, understanding chips from different company, and to idenity it's authenticity;
Counting money, to identify the authenticity of coins.
Manage guest accounts: Assist clients with enquiries, operations and billing;
Daily work Handover with colleague: including settlement of chips, cash and follow-up other works;
Assist the Supervisor in other task.
Have positive image, proactive and be radiant with smiles;
Excellent communication ability;
Candidates with relevant experience are preferred
3. Guest Services
Assist guests in room reservation, vehicle, flights and ship booking;
Assist guests in ordering various types of tickets (e.g. concert tickets);
Provide timely and professional services to our guests;
Assist in the processing of the work arranged by the superior.
Fluent in Cantonese and Mandarin;
Familiar with computer operations and clerical work;
Relevant work experience is preferred;
Shifts work is required.
4. VIP Executive Assistant
Handle guest and agents inquiries;
Maintain long-term relationships with guests;
Coordinate events organized / sponsored by company and invite guest and agents to attend;
Ensure department system is updated accurately;
Timely feedback to the supervisor to make improvements;
Participate in every regular meeting and report complaints from all guests and agents to make recommendations to improve service quality;
Process task assigned by the supervisor.
Demonstrated abilities in building strong professional relationships and establishing suitable supporting networks;
Confident, independent and self-motivated;
Excellent and professional verbal and written communications in English, Cantonese and Mandarin;
Computer proficiency in Microsoft Office applications;
Keep the company's information confidential;
Possess excellent organizational skills to manage several tasks at once, meticulous in details;
Shift work is required.
5. Market Development Supervisor
Handle customers and agents’ inquiries
Keep in touch with customers and agents, maintain good cooperation relationship.
Maintain long-term relationship with customers and agents.
Assist and handle customers and agents' order requirements
Deal with various needs of customers and agents, so they can feel at ease.
Planning and purchase birthday gifts for guests and agents.
Assist in sponsoring or organizing events, responsible for notifying and inviting guests and representatives to attend.
Handling complaints until customers and agents are satisfied.
Ensure the departmental systems and reports to be accurate and updated.
Assign and supervise tasks or work designated to employees.
Assist and share the manager’s strategic planning, monitoring, execution, and management.
Monitor, manage and operate the daily work status of staffs, and regularly reflect opinions to the manager to make improvements.
Participate in every regular meeting and report complaints from all customers and agents to make recommendations to improve service quality.
Handling tasks assigned by the supervisor.
Maintain good relationship with all departments and cooperation partners
Excellent professional language and writing skills, proficient in Chinese, Korean and English;
Shift work is required
6. Membership Operation Manager/Specialist
Professionally and efficiently handle guest inquiries, understand customer needs and provide clear and accurate information;
Establish and maintain good relationship with the guests;
Data input to ensure departmental system databases and reports are accurate;
Promote membership, introduce and explain the benefits, and features of the membership to potential guests;
Arrange booking and inquiries according to the department's service standards to meet the needs of the guests.
Excellent customer service skills, organizational skills and communication skills;
Relevant work experience with Membership / Customer Service is preferred;
Proficient in Cantonese and Mandarin, and general in English;
Familiar with computer processing;
Shift Work is required.
7. IT Technician
Install and perform minor repairs to hardware, software, and peripheral equipments;
Oversee the daily performance of computer systems;
Ensure all equipments performing properly;
Maintain record of daily data;
Provide technical assistance and support to users, diagnosis and resolve problems;
Confer with staff, users, and management to establish requirements for new systems or modifications.
High school graduate or above;
Relevant qualifications in Information Technology related field;
A year experience in the Information Technology industry;
Basic network, server and PC skills;
Good command of English and Chinese;
Willing to work in
Responsible fo the company' s translation arrangement, and ensure it meets the relevant quality standards.
Relevant work experience in translation, able to provide Cambodian-Chinese interpretation and translation, able to provide English interpretation;
Passion in translation work, familiar with all kinds of translation software;
Dedicated to accomplishing work objectives, proposals and tasks;
Careful and patient, in possession of good image, strong sense of responsibility, good communication skill, and excellent professional quality.
9. Tea Artist
Introduce tea knowledge to customers and provide tea service;
Assist in providing specific tea to customers;
Familiar with tea varieties and brewing methods.
Dignified, courteous and be proactive;
Relevant experience in tea artist work;
Holder of tea art related license;
Excellent communication skills;
Shift work is required.
Work Location: Vietnam, Cambodia & Philippines.
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