Renowned Manila 5 Stars Hotel : VIP Service Host / Account Manager / Host / VIP Hotel Butler / Waiter
Renowned Manila 5 Stars Hotel : VIP Service Host / Account Manager / Host / VIP Hotel Butler / Waiter
VIP SERVICES HOST
Responsibilities:
- Maintains relationship with VIP patrons;
- Deliver professional customer services to VIP guests;
- Assist in different kinds of reservation, such as hotel room, transportation, gaming and dining arrangements;
- Cooperate with other departments to meet the guests’ requirements.
Requirements:
- Relevant experience in similar scope is preferred;
- Tertiary level education is preferred;
- Proficient in verbal and written English, ability to speak/write in foreign language is an advantage;
- Proficiency in MS Office applications.
ACCOUNT MANAGER (ASIA PREMIUM MARKETING)
Responsibilities:
- Promotes VIP services and products for premium customers;
- Ensuring excellent customer service is delivered;
- Knowledgeable of events happening inside the property and around the Philippines;
- Performs other tasks assigned by the chief;
- Recommends and/or executes management policies.
Requirements:
- Experience in a hosting & customer service is required;
- Knowledgeable in Asian culture;
- College graduates and above are preferred;
- Excellent communication skills, proficient in 3 languages –English/Chinese/Japanese/Korean;
- Proficiency in MS Office applications.
- Has leadership skills in customer service.
HOST (SOUTHEAST ASIA MARKETING)
Responsibilities:
- Promotes VIP services and products for premium customers;
- Ensuring excellent customer service is delivered;
- Knowledgeable of events happening inside the property and around the Philippines;
- Performs other tasks assigned by the executive manager;
- Recommends and/or executes management policies.
Requirements:
- Experience in a hosting & customer service is required;
- College graduates and above are preferred;
- Excellent communication skills, proficient in 3 languages –English/Chinese/Japanese/Korean;
- Proficiency in MS Office applications;
- Has leadership skills in customer service.
VIP HOTEL BUTLER
Responsibilities:
- In full control and ensure that the conditions of the butler pantry is well maintained and equipped;
- Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the Hotel
- Responds to guest needs and resolves related problems.
- Supports all other Front Office sections during peak periods.
- Assists Management in greeting, rooming and sending off of VIP guests.
- Ensures that all Butler equipment is accounted for and are always in good condition.
- Perform related duties and special projects assigned.
Requirements:
- Customer service and/or hospitality experience is essential.
- Certificate or above qualification is an advantage.
- Relevant training in food & beverage is preferred.
WAITER
Responsibilities:
- Provide catering services to customers;
- Keep the dining area and equipment clean and tidy;
- Prepare utensils and other equipment for use.
Requirements:
- Relevant work experience is required;
- English & Korean speaking is required.
Benefits
- Basic salary + tip, 13 months annual salary;
- Company offered work meal,
- Company offered medical, accident, life insurance;
- Arrival & leaving air-tickets reimbursement;
- 30 days hotel stay upon arrival.
Working location: Manila
If you're interested in this job, you are welcome to fill out the following job application form and send it to info@rcg-macau.com，We will contact you as soon as possible and provide you with suitable job opportunities