Macau Hotel Recruitment : Front Desk Manager / Office Contactor / Customer Relations Assistant / Receptionist / Human Resources Administrative Assistant
Macau Hotel Recruitment : Front Desk Manager / Office Contactor / Customer Relations Assistant / Receptionist / Human Resources Administrative Assistant
Front Desk Manager
Responsibility:
- Responsible for front desk and hotel property operations to ensure it operate smoothly;
- Prepare and execute daily routine reports and checklists;
- Assist in handling and recording sudden or urgent hotel events and notify the appropriate units;
- Handling and following up customer's opinions and requests.
Job Requirements:
- Bachelor degree of above;
- 3 years of relevant work experience, with supervision and management experience;
- Be careful, responsible and focus on team spirit;
- Good crisis management and adaptability;
- Good interpersonal and communication skills;
- Fluent in Cantonese speaking, English CET - 6 or above, fluent in both listening and speaking;
- Shift work is required
Office Contactor
Responsibilities:
- Assist the department in recording the meeting;
- Responsible for the message transfer and coordination to ensure the smoothness of the department operation;
- Follow up reports to related staff to ensure department operation smoothness;
- Assist in departmental clerical works and documents archiving;
- Able to operate MS Office software such as Word, Excel and PowerPoint to calculate and writing reports.
Job Requirements:
- Bachelor Degree or above education level;
- Excellent communication skill, has earnest working attitude, a positive image and willing to learning.
Customer Relations Assistant/Receptionist
Responsibilities:
- Assist the customers to check in/out;
- Counting and checking daily counter cash transactions, to make sure it’s accuracy and trading;
- Assist in the daily operation of front desk and the rooms’ status related issues, report to the director when encountered any emergency;
- Provide facilities’ instructions and Macau tourist guide to customers;
- Collect and report customer’s requirements to the duty supervisor.
Job Requirements:
- Education level of high-school graduated or above (Bachelor Degree is preferred;
- Has a good image and proactive personality;
- Excellent communication skills.
Human Resources Administrative Assistant
Responsibility:
- Deal with the tasks assigned by the supervisor
- Assist with the communication between various departments
- Handling departmental administration and clerical work
- Basic understanding to human resources department operation
- Inquiries and reply to departmental e-mail
- Answering calls and deliver message
- Prepare required documents in time
Job Requirement:
- Excellent and professional English language and written communication skills
- Confidentiality to company information
- Be harmony with colleagues
- Follow department and company guidelines and policies
- Maintain a neat, professional look
- Good organizational skills
- Candidates with relevant experience is preferred
If you're interested in this job, you are welcome to fill out the following job application form and send it to info@rcg-macau.com，We will contact you as soon as possible and provide you with suitable job opportunities