Renowned Entertainment Group : Marketing Development Supervisor
Renowned Entertainment Group : Marketing Development Supervisor
Responsibility:
- Handle customers and agents’ inquiries
- Keep in touch with customers and agents, maintain good cooperation relationship.
- Maintain long-term relationship with customers and agents.
- Assist and handle customers and agents' order requirements
- Deal with various needs of customers and agents, so they can feel at ease.
- Planning and purchase birthday gifts for guests and agents.
- Assist in sponsoring or organizing events, responsible for notifying and inviting guests and representatives to attend.
- Handling complaints until customers and agents are satisfied.
- Ensure the departmental systems and reports to be accurate and updated.
- Assign and supervise tasks or work designated to employees.
- Assist and share the manager’s strategic planning, monitoring, execution, and management.
- Monitor, manage and operate the daily work status of staffs, and regularly reflect opinions to the manager to make improvements.
- Participate in every regular meeting and report complaints from all customers and agents to make recommendations to improve service quality.
- Handling tasks assigned by the supervisor.
Job Requirements:
- Maintain good relationship with all departments and cooperation partners
- Excellent professional language and writing skills, proficient in Chinese, Korean and English;
- Shift work is required
If you're interested in this job, you are welcome to fill out the following job application form and send it to info@rcg-macau.com，We will contact you as soon as possible and provide you with suitable job opportunities