Renowned Entertainment Group : Marketing Development Supervisor
Handle customers and agents’ inquiries
Keep in touch with customers and agents, maintain good cooperation relationship.
Maintain long-term relationship with customers and agents.
Assist and handle customers and agents' order requirements
Deal with various needs of customers and agents, so they can feel at ease.
Planning and purchase birthday gifts for guests and agents.
Assist in sponsoring or organizing events, responsible for notifying and inviting guests and representatives to attend.
Handling complaints until customers and agents are satisfied.
Ensure the departmental systems and reports to be accurate and updated.
Assign and supervise tasks or work designated to employees.
Assist and share the manager’s strategic planning, monitoring, execution, and management.
Monitor, manage and operate the daily work status of staffs, and regularly reflect opinions to the manager to make improvements.
Participate in every regular meeting and report complaints from all customers and agents to make recommendations to improve service quality.
Handling tasks assigned by the supervisor.
Maintain good relationship with all departments and cooperation partners
Excellent professional language and writing skills, proficient in Chinese, Korean and English;
Shift work is required
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